Return Policy

At AN Perfumery, we want you to fall in love with your fragrance. Because of the personal nature of our products, we do not accept returns or exchanges once an order is placed. To help you find your perfect match, we offer 8ML trial-sized decants of our collection. If you’re exploring a new scent, we highly recommend starting with a trial size to ensure it’s the right story for you.

Perfumes are non-returnable products.
Returns or replacements will only be accepted for products that are damaged or defective upon delivery.
If a product is being returned, the customer is responsible for shipping it back to our address.
For health and hygiene reasons, we do not offer refunds or exchanges on fragrances where the packaging has been opened or the product has been used.
Shipping costs are non-refundable for returned, undelivered, unclaimed, or refused packages.

If your order arrives damaged or defective, please contact us within 2 business days with a mandatory unboxing video to Our whatsapp or call us at +91 831 029 7905 (Monday to Friday, 10AM – 6PM).

Refunds are subject to approval upon receipt of the returned product
Key Points:
Refunds will be made to the original payment source. Customers may need to share their bank details if required.
A 5% fee (payment gateway charges) will be deducted from the refund amount.
For failed online transactions, refunds are automatically processed to the source account and may take up to 7 working days.

Orders can be cancelled only within 3hrs of placement, as we strive for fast dispatch and delivery.
To cancel your order, email your Order ID and reason for cancellation to Houseofanperfumery@gmail.com
For any further assistance, feel free to contact us at Houseofanperfumery@gmail.com or +91 831 029 7905 (Monday to Friday, 10AM – 6PM)..